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Get in touch

Please use the contact form on the right to send and email.

5 Village Works
London Road
East Hoathly
East Sussex
BN8 6QA


01825 841157
07590 683036
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Privacy Policy

This policy, together with our Terms of Use, Copyright Notice and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By submitting personal data to us, you agree to us using your data as follows.

For the purpose of the GDPR, the data controller is Jim Holden Photographer, 5 Village Works, East Hoathly, East Sussex, BN8 6QA.

What we collect

We may collect the following information:

  • name
  • contact information including email address & mailing address
  • demographic information such as any preferences you have indicated
  • IP address & browser data
  • other information relevant to processing you order and/or offers

We collect basic information from you when you fill in forms, create an account or place an order. Most visitors to the website www.jimholden.co.uk do not need to create an account in order to view the galleries. Visitors only need an account to place an order, and/or to save favourites for later.

You need to be over the age of 16 to set up an account. If you are below this age we need proof of parental consent

What we do with the information we gather

We collect information about you to process your orders, manage your account and, if you agree, send you offers related to our products & services. At the time of writing Jim Holden Photographer does not send out a newsletter, and there are no plans to do this at this time.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Website payments are processed by PayPal. The payment process involves clients automatically being redirected from this site to the PayPal website, where the payment will be processed by PayPal either by an existing PayPal account they already hold or a one-time purchase as guest with a debit or credit card. PayPal's own GDPR policy statement can be found here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Digital delivery of content for download will be via Dropbox or Wetransfer servers. Both of these services are GDPR compliant and opperate within the EEA US Data shield.

Where we have given you (or where you have created) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We use https servers and alphanumeric passwords on all services and devices. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use cookies

A cookie is a small file which asks permission to be placed on your system hard drive. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs and remember information about your preferences.

These cookies are necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. However, these identifiers do not store any personal data.

Below are the cookies that may be used from our website:

PHPSESSID

Random value to start sessions

ms_session

A unique random identifier for user experience and actions such as saving contents of your shopping cart.

persid

An encrypted ID to automatically log you into your account if you choose the 'remember me' option when creating an account or logging in.

vid

A visitor ID number used for our statistical system.

lv

The date of your last visit for our statistical system.

emview

Set if you have viewed our mailing list popup offer (value of 1). Required so it does not show to you each time you visit our site.

hasloggedin

Set if you have previously logged into your account (value of 1)

Links to other websites

Our website may contain links to our social accounts and/or other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

How long do we keep the data

Images are kept indefinitely - UK Copyright Law remains with the artist for 70 years after the death of the creator. Some areas of this site have GDPR exemptions (see section 32 exemptions) sometimes known as the ‘special purposes' exemption, which seeks to protect freedom of expression in journalism, art and literature. Many of the images on this site were generated during editorial commissions or with the intention of supply for editorial inclusions.

Records of purchases are stored for 7 years to comply with UK tax laws. Dormant accounts created yet with no purchase will deleted after approximately one year of no activity.

If you want your purchase to be deleted and your details forgotten, we will anonymise your purchase and remove your personal details, subject to this meeting our requirements to meet UK tax laws.

Controlling your personal information

When using parts of our website you may encounter forms to fill out with your email address or other personal information, at which time you will have the option as to whether we may contact you pertaining to that form or event.

If you have created an account with us, you can update your account information at any time by logging into your account and using the My Account area.

If you wish to have your account information removed from our system, you may email us at [forgetme[att]jimholden.co.uk] with your request and we will process your request as soon as possible.

Changes to this Privacy Policy

Jim Holden Photographer has the discretion to update this privacy policy at any time. We encourage users to check this page for any changes to stay informed about how we are helping to protect the personal information collected. As a user of this site you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this website you signify your acceptance of this policy. If you do not agree to this policy, please do not use the website. Your continued use of the website following the posting of changes to this policy will be deemed as your acceptance of those changes.

Last revision 16/05/18

Terms & Conditions


The following terms and conditions apply to all users of this site and those handling any printed or digital material obtained from this site which is www.jimholden.co.uk (JH) These online/digital terms and conditions supplement and do not replace any Jim Holden standard terms and conditions printed on any licences, invoices and delivery notes.
1. Licence
1.1 When purchasing an image (print or digital download) from the website you are granted a non-exclusive licence to use the image(s) for your own personal non-commercial use only. You may not copy, reproduce, republish, post, broadcast, transmit, make available to the public, sell or otherwise re-use or commercialise the image(s) in any way. No other licence for use is implied or granted without written consent from JH. Copyright remains with Jim Holden.
1.2 You may not edit, alter, adapt or add to the image in any way, nor combine the image with any other material.
1.3 You may not use the images(s) for the purpose of promoting, advertising, endorsing or implying a connection between you (or any third party) and JH.
1.4 You may not use the image in any way that could bring JH into disrepute or otherwise cause any loss or damage to JH.
1.5 The reproduction by whatever means of the whole or any part of any image (including, without limitation, slide projection, artist's reference, artist's illustration, layout or presentation of images) is strictly forbidden without our specific written permission.
1.6 Commercial Licence Your right to reproduce an image arises only if (a) commercial licence terms are agreed and (b) our invoice relating to the grant of such right is fully paid. Any reproduction before payment of the invoice or outside the terms of any licence constitutes an infringement of copyright and also a breach of this agreement, entitling us to rescind and claim damages. You must indemnify us in respect of any claims, damages, costs or expenses we incur arising from any reproduction of any image supplied to you. Contact here if you require permission for commercial, editorial or web use.
1.7 Downloadable product 'Facebook friendly file' is delivered from JH licence-ready with a single user non-exclusive, non-transferable and non-assignable right to use the image on facebook & myspace social network sites. NO OTHER WEB USE is granted or implied. No commercial use, distribution or any other unauthorised reproduction is permitted without written consent. We are happy to arrange these for certain galleries. Contact here if you would like to purchase an image for commercial, editorial or other web uses.
2. Limitation of Liability
2.1 Images and content are made available by JH on an "as is" and "as available" basis. JH gives no warranty of any kind in relation to the material. We disclaim all implied and statutory warranties in relation to the images to the maximum extent permitted by law.
2.2 JH has taken reasonable care to ensure that material contains no errors, viruses or defects; however, JH does not warrant that this is the case, and you download and use material at your own discretion and risk. You are advised to take all reasonable precautions to protect your computer from virus infection. To the maximum extent permitted by law JH will not be liable for any loss or damage which you may suffer as a result of connection, download or use of the downloaded material.
3. Indemnity You hereby agree to indemnify, hold harmless and defend JH in respect of all damages, costs and expenses, including reasonable legal fees and litigation expenses, arising out of or as a result of any breach of the terms of this licence or otherwise in connection with your use of the images.
4. Intellectual Property Rights All title, ownership rights and intellectual property rights in and to the content shall remain the property of JH.
5. Termination
5.1 JH may restrict, suspend or terminate any or all download facilities at any time at its sole discretion without liability. 5.2 Clauses 2, 3, 4 and 6 shall survive termination of this licence.
6. General 6.1 You may not assign, charge, sublicense or otherwise deal with your rights or obligations in this licence.
6.2 This licence shall be interpreted in accordance with the laws of and subject to the exclusive jurisdiction of the English Courts.
6.3 Any failure or delay by either party in exercising its rights under any provisions of this agreement shall not be construed as a waiver of those rights at any time now or in the future
 Contact information
The Village Works East Hoathly East Sussex BN8 6QA 01825 841157

 

 

Printing Services

1 Scope
1.1 The conditions below apply to the supply of printing services by Jim Holden.
2 Order
2.1 The customer will order the goods by phone, letter, e-mail, via the web shop or in person at the premises of Jim Holden. 2.2 The purchase price is due immediately. Payment may be made by credit or debit card, cheque or cash and is due before any goods will be despatched. 2.3 All prices are quoted in £ sterling and are subject to change without notice.
2.4 The customer will be liable for any postage and packaging charges to the address supplied.
2.5 Despatch: Prints within 7 days where possible and mounted prints & canvas prints within 20 days. Delays to this will only occur during busy periods and location commissions.
2.6 Payment: WorldPayZinc Payments Processing Visa Credit payments supported by WorldPayZinc Visa Debit payments supported by WorldPayZinc Visa Electron payments supported by WorldPayZinc Mastercard payments supported by WorldPayZinc Maestro payments supported by WorldPayZinc Solo payments supported by WorldPayZinc. Web orders processed by PayPal. Your

Privacy
To process an order we require certain information from you such as your name, email address and postal address. We will never sell disclose, rent or trade your personal information to any other party. Copyright Images taken by Jim Holden remain the copyright of Jim Holden. No commercial use, distribution or any other unauthorised reproduction is permitted without written consent. Get in touch via the contact page link if you require permission for commercial, editorial or web uses.

Customer images: It is the responsibility of all customers to ensure that all material placed with Jim Holden is free from any copyright claims and to indemnify us against any such claims. Reservation of the proprietary rights. The goods supplied remain the property of Jim Holden until full payment has been received.
Liability In the unlikely event of any processing failure or damage to a clients goods or materials, whether caused by negligence or otherwise, liability is limited to the cost of replacement of the materials and refund of any processing charges paid. No responsibility will be accepted for indirect or consequential loss and it shall be the responsibility of the customer/client to arrange adequate and appropriate insurance against the risk of any loss or damage.

Delivery
We deliver to all countries within the UK and EU. Any claims of return or damage to an order, where not damaged in transit, will need to be reported within 48 hours of receiving the goods. Please notify us on 01825 841157 to report any damage, Any lost or damaged claims due to transport and/or shipping shall be directed towards the delivering company and are not the responsibility of JH .

Refund, Returns & Cancellation
In the unlikely event of any processing failure or damage to a client's goods or materials, whether caused by negligence or otherwise, liability is limited to the cost of replacement of the materials and refund of any processing charges paid. No responsibility will be accepted for indirect or consequential loss and it shall be the responsibility of the customer/client to arrange adequate and appropriate insurance against the risk of any loss or damage. Any claims of return or damage to an order, where not damaged in transit, will need to be reported within 48 hours of receiving the goods. Please notify us to report any damage, Any lost or damaged claims due to transport and/or shipping shall be directed towards the delivering company and are not the responsibility of JH . Should delays be experienced in the completion of an order the client does not have the right to cancel the order, either entirely or in part.

Disclaimer
You are not allowed to remove any copyright, trade mark or other intellectual property notices contained in material on our website from any copies or printed items taken of material from our websites. You are not allowed to upload, email to us or order printed items which contain or use any images or other material including text based annotations and comments, which contain any of the following: material which is defamatory of any person; material which is pornographic, obscene, indecent or offensive; material that is likely to incite hatred or violence against any person or group; material that is likely to deceive any person; material which concerns or relates to any criminal act; material the use or inclusion of which infringes any copyright, trademark, database or other intellectual property right of any third party; material made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; material which promotes any illegal activity; material that breaches any applicable laws or legislation.
Sizes quoted are approximate only and on occasions can be fractionally over or under the size quoted.We may change the format and content of our websites (or any products or services offered by our websites) at any time. We may terminate or suspend the operation of our websites (or terminate or suspend provision of any products or services offered through our website for support or maintenance work, in order to update the content or for any other reason. We may do this at any time and without notice. You are advised to keep back ups of all material provided to us. In particular, it is up to you to keep backup copies of images uploaded by you or emailed to us. We will not be responsible for keeping backups or for the loss of, deletion or corruption of any images or any other material uploaded to us.
Prices displayed throughout this website were accurate at the time of publication and may change at any time. All product and brand names are trademarks or registered trademarks of their respective holders.
Although every effort will be made, exact colour matching cannot be guaranteed. It is suggested that the client provides a colour guide, without which reproduction will be at the discretion of JH.
Service Times
We will make every effort to ensure orders are completed within the stated times, but will not accept any liability for damages in the event of failure to do so. Should delays be experienced in the completion of an order the client does not have the right to cancel the order, either entirely or in part. Any work required before our normal service times may incur a 'rush' charge, especially when 'out of hours' production is required to meet delivery.
Claims - JH will not be responsible for errors that occur in the absence of written instructions or in the case of unclear instructions. Complaints must be notified within 48hours of receipt of work.

 
 
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Your information is not shared. You will still receive emails from us about your order or enquiry.
Thank you for opting-in to possible newsletters in the future. You can change your mind at anytime and ask to be removed. We do not share your infomation.
 

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